IMRI® Certified Online Reputation Management Specialist (iCORMS)

Learn IMRI®' scientific approach to Reputation Management including Social network analysis, brand monitoring, consumer complaints removal techniques, advanced Search engine optimization, Pay per click advertising, and web analytics. etc. Plus, get certified in reputation management and defending for better career and business prospects!

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Ideal for: Graduates - any stream Duration: 1 Month (Weekly 2 days) Schedule: One-on-One, Flexible Mode

Course Outline

• Getting started with Reputation management
• Introduction to connected Social Web
• Brand Monitoring
• Listening to Digital Conversations
• Engaging with Customers
• Reputation Defending Techniques
• Corporate Blogging
• Online Customer Service Activities
• Customer Loyalty Programs
• Reputation Management Tools